Cookies Policy | Bethall Casino

About cookies

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember certain information and provide a more consistent experience when you return. Cookies do not usually identify you by name on their own. However, information collected through cookies may be combined with other information associated with your account or visit.

Bethall Casino may also use related technologies, including pixels, tags, software development kits, local storage and similar tools. These technologies can perform functions similar to cookies, such as remembering settings, measuring website activity, identifying technical issues and helping to protect accounts. In this policy, the term cookies includes these technologies unless stated otherwise.

Some cookies may be set by Bethall Casino, while others may be placed by service providers that support website operation, security, analytics, communications or other functions. Third-party cookies are controlled by the relevant third party and may be subject to that party’s own privacy information and settings.

Why cookies are used

Cookies can help us deliver a functional, secure and efficient website. They may remember your preferences, help keep you signed in during a session, maintain the contents of a page, support identity and age checks, monitor performance and help detect unusual or potentially harmful activity. They can also help us understand how visitors use the website so that we can improve its content, design and functionality.

The information collected through cookies may include an internet protocol address, browser type, device type, operating system, language settings, approximate location, pages viewed, links selected, time spent on pages, referring website, search terms and information about website interactions. The exact information collected depends on the technology used and the choices available in your browser or device.

Types of cookies we may use

Strictly necessary cookies

These cookies are needed for core website functions. They may support account access, session management, security controls, fraud prevention, responsible gambling features, navigation and the delivery of pages or services you request. Without these cookies, some parts of the website may not work properly. Because they are necessary for operation and security, they may not be removable through every cookie preference tool, although you can usually control them through your browser settings.

Functional or preference cookies

Functional cookies remember choices you make, such as language, region, display preferences or other settings. They are designed to make your visits more convenient and consistent. If you disable these cookies, the website may still operate, but you may need to repeat certain choices or some features may not behave as expected.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may record information about visits, page views, navigation, loading times, errors and interactions. We use this information in an aggregated or otherwise managed form to assess performance, identify improvements and understand which content is useful. These cookies are not intended to provide a complete record of your activity on unrelated websites.

Security and fraud-prevention technologies

Security technologies may help identify automated activity, account misuse, suspicious behaviour, payment-related risks and other threats. They can collect technical information about your device, connection and interactions with the website. These measures help protect players, the website and our services. Preventing these technologies may affect access to some features or require additional checks.

Advertising or marketing cookies

Where used and permitted, marketing technologies may help measure campaigns, understand the effectiveness of communications or provide information that is more relevant to your interests. Bethall Casino does not use this policy to promise that any particular marketing technology will always be active. The availability and operation of such technologies may depend on your consent, your device settings, applicable law and the services used on the website.

Session and persistent cookies

Session cookies generally remain on your device only while your browser is open or until you sign out. They are commonly used for temporary functions, including maintaining a secure session. Persistent cookies remain for a set period or until you delete them. They may remember preferences or help recognise a returning device. The duration of a cookie can vary according to its purpose and configuration.

Your choices and cookie controls

When you visit the website, you may be shown a cookie notice or preference tool. Where available, this tool allows you to accept optional cookies, reject optional cookies or select categories of cookies. Your choices may be stored so that they can be applied on future visits. If you use a different browser, device or cleared browser data, you may need to make your choices again.

You can also manage cookies through your browser. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, block third-party cookies or request notification before a cookie is stored. Browser controls differ, so you should review the help information for your browser and device. If you use private browsing, cookies may be handled differently.

If you disable or delete cookies, some website features may not operate correctly. You may be signed out, lose saved preferences, encounter additional security checks or be unable to use certain account or service functions. Blocking cookies does not necessarily remove information that was collected before the setting was changed, and it may not prevent all similar technologies from operating.

Cookie choices are separate from broader communications preferences. Changing cookie settings may not automatically unsubscribe you from promotional communications, and unsubscribing from communications may not remove cookies. You can use the relevant controls provided with a communication or account service to manage those preferences.

Managing mobile and application permissions

If Bethall Casino services are accessed through a mobile application or an embedded browser, your device may provide additional controls for advertising identifiers, storage, permissions and tracking. These controls are managed through your device or application settings. Changing them may affect functionality, notifications, security checks or the personalisation of your experience.

Privacy, third parties and policy updates

Information collected through cookies may be personal information under applicable privacy law, depending on the information and how it is used. Bethall Casino handles information in accordance with its Privacy Policy and applicable Australian privacy requirements. The Privacy Policy contains further information about collection, use, disclosure, storage, security, access and correction of personal information.

Third-party providers may place or access cookies when their services are used on the website. Examples may include providers supporting website hosting, security, analytics, payment processing, customer support or content delivery. These providers may process information in accordance with their own terms and privacy policies. We take reasonable steps to use service providers for legitimate business and website purposes, but their technologies may be subject to separate controls.

Cookies may support services that are important to online gambling, including account security, identity processes, safer gambling tools and regulatory or compliance controls. Turning off optional cookies will not remove any legal, account or responsible gambling requirements that apply to your use of Bethall Casino services. Some necessary technologies may continue to operate for security, compliance or service delivery.

Changes to this Cookies Policy

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies used, our service providers, legal requirements or our privacy practices. The updated version will be made available on this page, with the revised date or other notice where appropriate. You should review this policy periodically, particularly before using the website after a material update.

Questions and further information

If you have questions about cookies, privacy or the way information is handled, please use the contact or support options made available through the Bethall Casino website. Do not include sensitive account, payment or identity information unless it is requested through an approved and secure channel. We may need to verify your identity before responding to a request involving personal information.

By continuing to use the website, you acknowledge that cookies and similar technologies may be used as described in this policy, subject to the choices and controls available to you. Where consent is required for optional technologies, we will seek consent through the relevant website notice or preference tool.